Selling on Tambala
Learn how to list, manage and sell products, events and stays on Tambala.
Add and Publish an EventA strong event listing should help a buyer quickly understand what is happening, where it is, when it starts and what ticket they should buy.Manage Event ExtrasEvent Extras let you sell useful items alongside your event tickets.Manage Partners and VendorsTambala lets you add businesses directly when you already know who you are working with, or open applications so businesses can ask to take part.Prepare Your Event Check-InPrepare your staff, devices and entry process so your team knows what to do before doors open.Check Attendees InScan the ticket → Confirm the result → Admit the attendeeSolve Ticket Problems at the GateThe first rule is simple:
Move the attendee out of the main queue before investigating the problem.
Add and Publish a ProductYou can add one product at a time, add several products and submit them together, or duplicate an existing listing when you are adding something similar.Edit and Manage Your ProductsPrices change. New stock arrives. Some items sell out. Photos may need updating. A product may need to be paused for a while.Collections - Organise and Share Your ProductsCollections help you group related products together, while product and collection links make it easy to share your store on WhatsApp, social media and other places.How to Price Your Products for ProfitA good price should do three things ......
Add and Publish a StayA good stay listing should help a guest understand three things quickly .............Check Guests In and OutA good guest experience starts before the guest arrives and ends only after they leave.Process a Stay BookingBooking received → Payment confirmed → Prepare → Check in → Host → Check out → CompleteStay Booking Statuses ExplainedWhat each booking status means and what you should do next.Stay Payouts and ReviewsAfter a stay is completed, two things matter.......Handle Cancellations and No-ShowsSometimes a guest needs to cancel. Sometimes a host can no longer provide the stay. Sometimes the guest simply does not arrive. What happens?