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Call Us
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+265 894 053 137
9 AM - 6 PM, Monday-Saturday
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dev@25points.com
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Visit Our Office
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25 Points Africa
Likonde Building, Plot No. 286
Dwangwe Street, Area 47
P.O. Box 1158, Lilongwe
Zip Code: 207247, Malawi
By appointment only
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Support Categories
Account & Profile
Registration, login, profile updates
Orders & Delivery
Order status, shipping, returns
Payments & Security
Mobile money, refunds, security
Seller Support
Product listings, verification, sales
Quick Answers
How do I track my order?
Go to your account → Order History → Track Order
How do I return an item?
Contact the seller within 14 days of delivery
How do I become a seller?
Register → Choose seller account → Complete verification
Response Times
Business Hours
When you can reach us
Customer Support
Office Visits
Please call ahead to schedule an appointment