Orders & Fulfilment
Manage customer orders from the moment they arrive until they are successfully completed.
Process a Product OrderOrder received → Payment confirmed → Processing → Prepared → Fulfilled → Customer receives it → CompletedPrepare and Pack an OrderGood fulfilment starts here. The customer should receive exactly what they ordered, in the condition they expected, and packaged well enough to survive the journey.Fulfil an OrderOnce an order is packed and ready, the next step is to get it to the customer.Order Statuses ExplainedWhat does this status mean, and what should I do next?Solve Product Order ProblemsIn case something goes wrong, don't rush, open the order, understanding what happened, and choosing the correct next step.